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7 Things To Consider Before Replacing Your WMS

Advice from true warehouse experts

Issue link: https://resources.pathguide.com/i/941034

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● ● ● Will I get a live person on the phone when I call? Can I call 24 hours a day? What's the average response time? Problems will come up with any new system, so be sure you can solve yours quickly. Find out as many details as you can about the training process ahead of time, because this will let you know how easy (or difficult) you can expect it to be. Being able to talk to a local product expert any day of the week is much different than getting a phone number for a help-desk call center in a foreign country. Many small and medium-sized distributors find that these material handling systems are good ways to expand their operations without adding more floor space. If you're a growing company, looking for a WMS that integrates with these can make it easier to expand a few years down the line. Can your WMS extend to provide small parcel carrier shipments, including less- than-truckload? With the rise of ecommerce, single-item shipping is only going to increase, so make sure your new WMS can handle it. We've seen a trend in the WMS industry toward modules that let you schedule incoming freight. Some WMS vendors also offer transportation management systems. This could be a good way to make your unloading and shipping processes more efficient, particularly if your company isn't big enough for a full Yard Management System. About the Author Eric Allais, President and CEO of Washington-based PathGuide Technologies, Inc., has over 30 years of experience in marketing, product management and sector analysis in the automated data collection industry, including warehouse management practices in wholesale distribution. Contact Eric at eric@pathguide.com.

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