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Give people what they want, now!
There is no better way to keep your customers coming back than by giving them
what they want, when and where they want it. Order accuracy cannot be
overstressed. A botched order destroys customer confidence and encourages
them to shop elsewhere. Since other options exist, customers will jump ship if
they're nervous that your shipping accuracy is suspect – regardless of your prices.
Today's progressive distributors have transformed their fulfillment operations by
investing in a solid warehouse management system and designating a champion
to stand behind it, a person with the clout, know-how, management skills and
enthusiasm to make a WMS rollout successful. Once the WMS is deployed, these
companies report huge gains in shipping accuracy and inventory control across
their warehouse operations. By eliminating human error and streamlining
receiving, picking, sorting, packing and shipping functions, a WMS that has been
fully embraced within a warehouse facility will achieve much better order
accuracy.
Order accuracy is critical, especially when customers depend on your products for
their livelihoods. Many suppliers offer just-in-time delivery to customers because
of space constraints, shelf-life issues and carrying costs. This is an extremely
valuable service if your customers typically resupply at the last minute, but it puts
a heavy burden on the warehouse or distribution center to fulfill those orders
quickly and accurately. An optimized WMS allows you to meet tight deadlines
with the correct order every time, without increasing labor costs. It accurately
shows inventory quantity on hand so you can better balance availability with
shortages. Whether resupplying your own warehouse "just-in-time" or delivering
inventory to a customer "just-in-time," you can provide these services with
confidence, and do it profitably.
Time is money. Don't waste either one.
A WMS increases labor efficiency by automating and
simplifying workflows. The result is faster deliveries,
another surefire way to keep customers happy and
returning for repeat business. In another example,
the marine supply distributor cited earlier has customized its WMS to
automatically split large orders and assign picking tasks to multiple workers using
