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Successful WMS Implementations

Advice from true warehouse experts

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It's hard enough to realize a return on investment when one project objective isn't met, much less multiple project objectives. When momentum gets disrupted to the point where the overall implementation takes a hit, project stakeholders can lose interest and confidence in whether the deployment will be a success. If you're waiting for the ideal warehouse scenario to present itself before embarking on deploying a warehouse management system (WMS), grab a snack and make yourself comfortable because business challenges such as variations in seasonal demands or staffing concerns, for example, don't just magically go away to make room for a software implementation. The truth is, you won't know what's possible or how fast you can realize success until you get your business in the race. Perhaps even more important than navigating the initial "scariness" that typically delays WMS implementations—or any new technology adoption, for that matter—is seeing the project through with dedicated focus and eagerness. For the sole purpose of examining which contributing factors are synonymous with the success of a WMS deployment, I periodically dedicate a portion of my time to tap into my analytical side to review and examine a sample size of implementations after the official "go-live" milestone happens. Following are seven factors they all have in common. There was a Project Champion One thing that successful implementations have in common is a project champion. In other words, one person that is identified as the individual responsible for overall success of the project. Not to diminish the importance of the rest of the team, of course, but you need a "captain" to lead the way. The project champion isn't necessarily the one doing all the key tasks, but their job does involve ensuring all tasks are being completed. This person is charged with fully learning the system from the inside out, so they can work closely with the WMS solution provider's implementation team to optimize the software for their organization's unique warehouse environment. Responsiveness was Key Without fail, there will be numerous occasions when the WMS provider's implementation manager needs prompt feedback, input, or action from the internal project team to complete a task. Responsive communication is a critical part of ensuring any implementation project progresses smoothly. Follow the Coordinated Project Plan When a project plan with milestones is followed, and in collaboration with the WMS provider's implementation team, it ensures the project will get the internal attention and resources it deserves, while also creating a dedicated window of opportunity for the implementation partners to deliver the project on time. PathGuide Technologies ● Bothell, WA 98021 Great Things Happen When You Finish What You Start …

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