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PathGuide Technologies ● 22745 29 th Drive SE, Suite #150, Bothell, WA 98021 ● www.pathguide.com ● clientservices@pathguide.com Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore erat magna aliquam erat volutpatut wisi enim ad minim veniam, quis no strud exerci tation lorem wisi ullamcorper. We asked our customers a few questions to understand their perspectives on using a WMS that offers an integrated, easy to use, highly customizable manifest and shipping system software solution. Q: How did you prepare for your WMS' manifest and shipping system implementation? Did the process disrupt your day-to-day shipping operations? A: "We had prepared by assigning locations to each SKU, so we were able to get up and running in both receiving and shipping from the very first day. To help smooth out the process, we assigned our shipping supervisor and the warehouse manager to ensure that everyone was ready." – Jim Hostetter, President of PaulB Wholesale Q: In what ways has your WMS' manifest and shipping system elevated distribution efficiencies beyond your original expectations? A: "We now get incredible visibility into our operations, from the time the customer service representative sends the order for processing, to the time it's loaded onto the truck. It's all in real-time now, from start to finish." – Dave Campbell, Vice President of Operations at Cascade Orthopedic Supply Q: When did you realize your warehouse's paper-based receiving, picking and shipping processes were overdue for a replacement? A: "We were at a point where the accuracy of our outgoing shipments to customers was not at an acceptable level. If customers received incorrect products or incorrect quantities, we would do our best to fix the problem, but the damage was already done. This was not only creating additional overhead for us in terms of freight costs, we were losing customers due to frustration." – Kyle Sutter, VP of Operations for Fisheries Supply Q: For distributors with unique warehouse processes, how important was the ability to customize your WMS' manifest and shipping system? A: "Out of the box, our manifest and shipping system was going to require some fairly extensive modifications to have it fit us perfectly. After a few iterations and further customizations, the system worked perfectly for us. Our business has indeed changed and evolved as we knew it would, necessitating a few more changes to the manifest and shipping system." – John Hanna, Atlanta Dental The cost of shipping is becoming another area where a WMS with an integrated manifesting system can deliver valuable cost savings, as more freight carriers make a shift to charging distributors and warehouse operators based on the dimensional size of individual packages. We asked our customers a few questions to understand their perspectives on using a WMS that offers an integrated, easy to use, highly customizable manifest and shipping system software solution. Q: How did you prepare for your WMS' manifest and shipping system implementation? Did the process disrupt your day-to-day shipping operations? A: "We had prepared by assigning locations to each SKU, so we were able to get up and running in both receiving and shipping from the very first day. To help smooth out the process, we assigned our shipping supervisor and the warehouse manager to ensure that everyone was ready." – Jim Hostetter, President of PaulB Wholesale Q: In what ways has your WMS' manifest and shipping system elevated distribution efficiencies beyond your original expectations? A: "We now get incredible visibility into our operations, from the time the customer service representative sends the order for processing, to the time it's loaded onto the truck. It's all in real-time now, from start to finish." – Dave Campbell, VP of Operations at Cascade Orthopedic Supply Q: When did you realize your warehouse's paper-based receiving, picking and shipping processes were overdue for a replacement? A: "We were at a point where the accuracy of our outgoing shipments to customers was not at an acceptable level. If customers received incorrect products or incorrect quantities, we would do our best to fix the problem, but the damage was already done. This was not only creating additional overhead for us in terms of freight costs, we were losing customers due to frustration." – Kyle Sutter, VP of Operations for Fisheries Supply Q: For distributors with unique warehouse processes, how important was the ability to customize your WMS' manifest and shipping system? A: "Out of the box, our manifest and shipping system was going to require some fairly extensive modifications to have it fit us perfectly. After a few iterations and further customizations, the system worked perfectly for us. Our business has indeed changed and evolved as we knew it would, necessitating a few more changes to the manifest and shipping system." – John Hanna, VP Operations at Atlanta Dental

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