Competing With Giants

April 14, 2016 Rebecca Tonks

This feature article from the latest issue of Inbound Logistics profiles several small and medium-sized businesses that are using information technology to stay competitive with industry giants. It’s a good read and highlights an important fact about the modern warehouse industry. These days, every distributor is competing with worldwide e-commerce giants like Amazon, eBay, Etsy, Alibaba and Snapdeal. How can small and medium-sized businesses remain competitive without the resources of these huge companies? Customer service is one big differentiator, but there are also many ways that even small companies can use information technology strategically to achieve similar levels of speed, efficiency and flexibility as their bigger peers.

Here are some PathGuide customers who implemented Latitude WMS to solve specific problems and put themselves on even footing with larger industry competitors.

HUB Industrial Supply keeps up with e-retailers like Amazon and Fastenal by focusing on exceptional customer service and just-in-time delivery. After several years of strong growth, executives were concerned that HUB couldn’t keep using small-company processes as it grew into a medium-sized company. HUB chose Latitude to “future-proof” its warehouse, knowing that the WMS would easily scale with them.

Fisheries Supply, located in Seattle, Washington, relies on the local maritime industry for much of its business. They used some of the features in Latitude WMS to build its own will-call system that can have orders ready in as little as 15 minutes. Latitude WMS automatically prioritizes these orders for picking and sends the customer a text message when the order is ready. Fisheries Supply has built a loyal following among local mechanics and boat owners who depend upon this system for its quick turnaround.

One of the specific goals that Jensen Distribution Services had for implementing a WMS was to reduce training time for new employees. By replacing an outdated paper-based receiving process with a paperless one and implementing hands-free voice picking, Jensen was able to reduce weeks of training down to a matter of days, and decreased picking errors by 95%.

C-A-L Ranch, a chain of farm and ranch supply stores, had seasonal spikes in product demand that turned the distribution center floor into a bottleneck. Hiring seasonal labor was not a feasible solution, so Latitude WMS helped C-A-L Ranch be more productive with the same number of workers and get through busy periods without product piling up in the distribution center.

The post Competing With Giants appeared first on Read Our Blog.

Previous Article
Well, folks. It doesn’t get much better than this!

Want more? No problem. Click here! Last week’s Latitude User Conference was a HUGE success! Now put what yo...

Next Article
New Technology and Old Business Smarts – MODEX 2016
New Technology and Old Business Smarts – MODEX 2016

The PathGuide team was at MODEX 2016 from April 4-7, networking, learning from the experts and checking out...

×

See how your organization can benefit from Latitude WMS!

Last Name
First Name
!
Thank you.
Error - something went wrong!